What happens after an email click?
Follow a tracked visit into the store. Check whether the landing page continues the product, offer or promise that brought the shopper there.
Explore an email review example →FREE INTERACTIVE DEMO
Shopify session replay.
See the whole visit.
Follow the clicks. Skip the quiet bits. See what happens between a product view and a shopper’s next move.
Session replay Simulated visitSolara · Sample storefront
0:586 moments
4 page visits
Inbox1 of 24 ‹ ›
Your everyday routine, refreshed Inbox
S
Solarato sample shopper
SOLARA
Meet your new morning ritual.
Gentle cleansing. A little moment for you.Sample email · Click the button to follow the visit
A fresh start
for your everyday.
Meet your new morning ritual.Gentle cleansing. A little moment for you.Sample email · Click the button to follow the visit
That’s one visit.
What would you check next?The shopper returned to the cart. No checkout event followed.
What would you check next?The shopper returned to the cart. No checkout event followed.
Product pageReading product details
0:00 / 0:58
The sample shopper opens the Daily Cleanser product page.
Keyboard shortcuts
Space / K Play or pause
← / → Back or forward 5s
J / L Back or forward 10s
[ / ] Slower or faster
S Toggle skip idle
Home / End Start or end
F Expand replay
Esc Exit expanded view
SMALL MOMENTS. USEFUL CLUES.
Follow the interesting bits.
Three moments from the visit.
Each one plays from just before it happens.
FROM A CLICK TO A BETTER QUESTION
Does the delivery cost
show up too late?
The cart says delivery is calculated at checkout, so this shopper went looking. They found $6, stopped moving for 20 seconds, went back to the cart, pointed at Checkout and left. One visit can’t tell you why. It does tell you what to check.
What we saw
Opened delivery information from the cart at . No interaction on the $6 cost from to 0:43. Pointer on Checkout, no click, at . Left at 0:58.
What to check
Is the delivery cost visible in your cart, or only on a separate page? Do other visits pause on it too?
A replay shows the action. It doesn’t tell you why someone left.
Get a review template
A plain-text template for reviewing recordings from your own store, with this visit filled in underneath as a worked example.
ON YOUR OWN STORE
What can Shopify session recordings show you?
Session replay reconstructs page changes and interactions so you can follow a visit as it happened. Use the activity list to jump to the part you want to understand.
Read the session recordings guideWhere does a cart visit go next?
Watch for trips to delivery details, product comparisons or a return to the cart. Use those observations alongside your abandoned cart recovery plan.
How does a pop-up fit into the visit?
Check what was on the page when the form appeared and what the shopper did next. Connect those clues to the timing and placement of your Shopify pop-up forms.
THE NEXT VISIT COULD BE YOURS
See the clicks behind
your customer journey.
Explore storefront recordings alongside your email, SMS and signups in myuser.ai.
A LITTLE MORE CONTEXT
Session replay, explained.
What should I look for in a session recording?
Start with one question: what happens after a product view, cart action, email click or form appearance? Jump to that moment, watch the surrounding actions and compare similar visits. A recording gives you examples to investigate; it is not a conversion-rate report.
Is this a real customer recording?
This is a scripted sample with a fictional store and email. It demonstrates the feel of myuser.ai’s replay controls without using customer recordings. The 58-second storefront timeline starts on the product page; the email view shows the sample context separately.
Which controls can I try?
Play or pause, scrub to a moment, jump from Activity or the page list, change playback speed, skip 20 seconds of idle time and expand the player. Click “Clicked an email” to see how the sample visit started.
What happens to my review template?
Your template stays in memory in this browser tab. The demo does not upload it or save it to an account. Copy or download it before leaving.
Read the sample visit as a transcript
- Viewed Daily Cleanser
The sample shopper opens the Daily Cleanser product page.
- Added to cart
One Daily Cleanser is added to the cart.
- Opened the cart
The cart shows one item. Delivery cost has not been added to the subtotal.
- Opened shipping information
The shopper opens the shipping page. It lists $6 standard delivery and a 3–5 business-day estimate.
- Idle interval
No scripted interaction occurs during these 20 seconds.
- Returned to the cart
The shopper returns to the cart. The pointer rests on Checkout from 0:48 to 0:51 without a click. The replay cannot tell us what they are thinking.
- Visit ended
The simulated visit ends. There is no checkout event in this sample; the reason is unknown.