HOW myuser.ai WORKS · FOR SHOPIFY

Your store’s follow-up.
Written and sent for you.

myuser.ai’s AI uses what a shopper views, buys or leaves in their cart to write their next email or text.

You choose the designs, offers and types of messages. myuser.ai takes care of each shopper’s follow-up.

One store. Three different emails.
ProductsStore visitsPast orders

Sample store: Solara Open an email

01 / YOUR PART

Set it up.
Stay in control.

You don’t have to start with a blank email. myuser.ai builds designs from your store. You check them and choose what to turn on.

  1. 1

    Connect Shopify

    Bring in your products and past orders. Turn on myuser.ai in your theme so it can see store visits.

  2. 2

    Check your email designs

    Use your logo, colors and photos. Edit the designs myuser.ai will use to write each shopper’s email.

  3. 3

    Set up your pop-up

    Choose what shoppers sign up for. A guide, a deal or a quiz can give them a reason to join.

  4. 4

    Choose what goes live

    Turn on email, texts or pop-ups in the app. Follow-up messages go to shoppers who signed up for them.

You choose in myuser.aiExample settings

Which tools can run?

Emails
On
Texts
On
Pop-ups
On

Message choices

Show stock levels
On
Mention future sales
Off
Send cart emails
On

Set a weekly message goal. It guides how often myuser.ai follows up.

Your email domain is optional. You can start with myuser.ai’s sender and add your own later.

Look inside the app

02 / myuser.ai’S PART

A new visit can change
the next message.

Pick what the shopper did. See the facts myuser.ai uses, the reason for the message, and what the shopper gets.

N
Nora

New email signup

1 / 4

WHAT myuser.ai USES

She asked for
The skincare starter guide
The form promised
A guide by email
Her email signup
Yes

myuser.ai’S NEXT STEP

Send her guide.

Nora asked for a guide. Her first email should give her that guide, with a clear link to open it.

What Nora getsSample email
Solara <hello@solara.example>to Nora

Nora, your skincare starter guide is here

SOLARA EVERYDAY SKINCARE
A yellow Solara skincare guide on a blue counter

THANKS FOR SIGNING UP

Your guide is here.

Hi Nora, here’s the skincare starter guide you asked for. Find a simple plan for the morning and at night.

You signed up for the Solara skincare guide. Unsubscribe

Try the email’s button. It opens a sample page here.

A pop-up can do more than collect an email. Its follow-up can use the offer and the answers from the form.

Try the pop-up editor
M
Maya

An item left in her cart

2 / 4

WHAT myuser.ai USES

Her cart
Daily Cleanser · $48
Has she bought it?
No order yet
Her email signup
Yes

myuser.ai’S NEXT STEP

Send her cart reminder.

Maya already picked an item. Show that item, its price and a link back to her cart.

What Maya getsSample email
Solara <hello@solara.example>to Maya

Maya, your Daily Cleanser is still here

SOLARA EVERYDAY SKINCARE
Solara Daily Cleanser on a green counter with water droplets

SAVED IN YOUR CART

Still got your eye on it?

Hi Maya, here’s the cleanser you picked. Your cart is ready when you are.

Daily Cleanser$48
You signed up for emails from Solara. Unsubscribe

Try the email’s button. It opens a sample page here.

myuser.ai uses the cart and past visits to write the reminder. You can turn cart emails off if another app sends them.

More about cart reminders
F
Finn

A reply to a cart text

3 / 4

WHAT myuser.ai USES

The item he wants
Daily Cleanser · $48
His first-order offer
10% off
A smaller option
Travel Cleanser · $24

myuser.ai’S NEXT STEP

Help with the price.

Finn thinks $48 is too much. myuser.ai can use the store’s offer and suggest a smaller bottle.

What Finn getsSample text chat
SolaraText message · SMS
Hi Finn, your Daily Cleanser is still in your cart.solara.example/cartReply STOP to opt out.
That’s more than I planned.
Your 10% welcome offer takes $4.80 off. That makes it $43.20.
Want to start smaller? The 60 ml Travel Cleanser is $24.solara.example/travel-cleanser

myuser.ai answers with this sample store’s prices and offer.

Replies use your products and active offers. The AI does not need to offer a new discount to answer a question.

See a text reply
E
Eli

A past buyer visiting again

4 / 4

WHAT myuser.ai USES

His last order
Daily Cleanser
His new visit
Viewed the travel bottle
Recent messages
No travel-size email yet

myuser.ai’S NEXT STEP

Show the travel size.

Eli knows the cleanser. His new visit shows interest in the smaller bottle. That gives myuser.ai a new reason to write.

What Eli getsSample email
Solara <hello@solara.example>to Eli

Eli, your cleanser comes in a travel size

SOLARA EVERYDAY SKINCARE
Solara Travel Cleanser packed beside a green wash bag

YOUR CLEANSER. SMALLER BOTTLE.

Room for one more?

Hi Eli, the cleanser you bought also comes in a 60 ml bottle. Here’s the travel size you took a look at.

Travel Cleanser$24
You signed up for emails from Solara. Unsubscribe

Try the email’s button. It opens a sample page here.

Past orders and new visits shape the next message. myuser.ai also checks recent sends so it can move the story on.

More about bringing buyers back

New visits can change the next message.

myuser.ai checks recent visits and past messages. It can add a follow-up, change one, remove one or leave things as they are.

03 / STAY IN THE LOOP

Read what went out.
Change what goes next.

Open a shopper’s page to see visits, orders and messages in one place. You can read the email they got and edit one that has not been sent yet.

M
Maya’s historyExample customer
  1. Daily Cleanser added to cart

    One item · $48

    Monday
  2. Cart email sent

    “Maya, your Daily Cleanser is still here”

    Sent
  3. Cart link clicked

    Maya came back to her cart.

    Clicked
A FUTURE MESSAGEA note about the Travel CleanserNot sent yet. You can still edit this message.
01

Read the message and its reason

See the email or text, plus why myuser.ai picked it for this shopper.

02

Change a future send

Edit a scheduled message or move its send time. Pause automatic sends when you need to.

A FEW PRACTICAL DETAILS

Before you turn it on.

Need help with your setup?
Talk to our team

Do I have to write every email?
No. myuser.ai writes each shopper’s email using your store details and email designs. You can edit those designs and review scheduled messages in the app.
Does adding the app start sending?
No. Review your setup, then choose what to turn on in the app. You can start with myuser.ai’s email sender. Your own sending domain and text number are optional setup steps.
Can I keep my current email app?
Yes. Choose which app handles each type of message. For example, turn myuser.ai’s cart emails off if your current app already sends them.
What happens when I pause myuser.ai?
Automatic follow-up sends pause. A message you send by hand and a follow-up set on a pop-up have their own controls. Check those too if you want to stop all sends.
Which plan do I need?
Pick a plan with room for your email list and the number of messages you want to send. Compare the plans and what each one includes →

NEXT / YOUR OWN STORE

Let myuser.ai send
the next message.

Connect your store. Check your designs. Choose when to turn it on.

Add myuser.ai to Shopify See plans and prices You choose your plan in Shopify.