CUSTOMER WIN-BACK
Give past buyers a reason to shop again.
Some customers buy once and do not come back for a while. myuser.ai can use what they bought and what they view now to write a message that invites them back. This is often called customer win-back.
In this guide
Use what they bought and viewed
Past orders show what a customer chose. A new visit can show what they want to see now. Keep myuser.ai turned on in your Shopify theme so it can record those visits.
Give them a useful reason to return
Show a related item, point them to a range they liked or invite them to take another look. A discount is one option. A product that fits their needs can also give them a reason to come back.
Think about when they might need more
A shopper may need more cleanser soon. They may not need another backpack for a long time. Read sample messages with that in mind. A gap between orders does not always mean someone has lost interest.
Check repeat orders and costs
Pick a time period and count sent messages, clicks and repeat orders. Compare similar groups when you can. Include discounts and product costs when you work out how much money a sale made.