Partner Terms of Service

1. Joining the program

You must be at least 18 and legally able to enter this agreement. If accepting for a business, you must have authority to bind it. Provide accurate contact and business information. There is no fee to join.

An application alone does not make you a partner. Participation begins when we approve your invitation and you affirmatively accept these terms in the activation form. The commission percentage and duration shown in that invitation form part of this agreement. The standard offer is 20% on direct referrals and 10% on one additional merchant referral level, each for 12 months. Your expressly accepted invitation controls your direct rate and duration; the client-to-client rate is 10%.

Key conditions: commission is subject to eligibility checks, payment verification, and adjustments. You are responsible for your promotion and certain third-party claims. Sections 5, 10, and 11 explain payment recovery, limits on our liability, and your indemnity obligations.

We may accept or decline applications in our commercial discretion. Participation is nonexclusive and at your own expense. We do not reimburse development, advertising, staff, or other costs unless we expressly agree in writing. Your agreement is with myuser.ai LLC only; no founder, employee, officer, or representative gives a personal guarantee or becomes a party merely by administering the program.

You are an independent referral partner. You are not our employee, agent, reseller, or legal representative and cannot make commitments on our behalf. This program is independent of Wix and is not operated, sponsored, or endorsed by Wix.

2. Eligible referrals and attribution

A referral is credited when an eligible new Wix merchant claims your active partner code (a direct referral), or the merchant referral code of a store already directly attributed to you (a client-to-client referral), inside their verified myuser.ai installation. A link visit, installation, introduction, or application alone does not earn credit. The first valid claim determines the partner; credit is not reassigned retroactively.

• The merchant must claim within 14 days of joining myuser.ai, before starting a paid plan or native Wix trial, with an installed app and verified eligible free billing status.
• Each Wix site may claim once. Uninstalling, reinstalling, or recreating an account does not create another offer.
• Self-referrals, accounts you own or control, fictitious merchants, duplicate accounts created to obtain benefits, and referrals obtained through deception or abuse are ineligible. Building a site for an independent client is permitted.

One additional merchant referral level

If you refer store A and store A refers independent store B, you earn your direct rate on A and 10% on B. A must create its own merchant referral link in the myuser.ai Plan page. B must install the app and claim A’s merchant code under the same new-merchant rules. Sharing your original partner code instead creates a direct referral; a claimed code cannot be changed later.

This extension begins only after you affirmatively accept this agreement. Existing direct referrals may then create merchant links, but previous installations, claims, or payments are not retrospectively credited as client-to-client referrals. Each new referral records its level, parent, rate, duration, and agreement version. Existing direct commission records and prior acceptance records remain unchanged.

There is one partner beneficiary per merchant and no stacking of direct and client-to-client commission for the same payment. B cannot extend your referral chain to a third level. A and B must be different, independently owned businesses with verified Wix installations; same-owner sites, circular referrals, duplicate claims, and manipulated chains are ineligible. The referring installation must remain connected under the same verified owner when B claims.

Merchants do not receive a cash commission or become partners merely by sharing a merchant link. Their friend receives the eligible 60-day offer on their choice of paid plan; the original partner receives the 10% commission if the friend subsequently pays. Merchant links must disclose that relationship. Partners pay no enrollment fee, need not purchase a subscription, and have no recruitment quota. No commission is paid for recruiting a partner, creating a link, installing the app, or claiming free access alone.

We determine referral eligibility using verified installation, claim, billing, and compliance records. Those records are the primary evidence of attribution, subject to correction for demonstrated error. We may request information reasonably needed to investigate a referral, including your relationship to the merchant and relevant promotional or consent records. Provide it within 10 business days of a reasonable request, or tell us why more time is needed. Redact unrelated personal information; never send passwords or payment credentials. We may suspend affected new referrals or payments while necessary verification remains incomplete.

We need not accept duplicate, unverifiable, prohibited, or manipulated referrals. We are not responsible for lost attribution caused by an incorrect code, your instructions, a merchant failing to claim, or third-party systems outside our reasonable control. Contact us with supporting details if you believe our own records are incorrect.

3. The merchant’s complimentary access

Eligible merchants receive 60 consecutive days of complimentary access to their choice of any paid plan from their successful claim, described as "two months free." The selected plan’s standard feature and usage allowances apply. The plan is chosen when the offer is activated. The offer has no cash value and cannot be transferred, restarted, or redeemed against an existing charge.

This grant does not create a paid subscription or authorize automatic billing. When it ends, normal plan eligibility applies: the merchant returns to Free unless they separately hold a paid entitlement. Uninstalling the app ends access. A disconnected or unverified Wix installation may interrupt access without extending the 60-day period.

Wix’s own checkout prices, trials, and billing approvals remain separate. This grant does not consume or modify a native Wix trial; any later checkout offer is governed by what Wix displays. Do not promise that all platform promotions combine in a particular way.

Merchants use the product under the myuser.ai Terms of Service and Privacy Policy. The specific duration and eligibility here control this promotional grant.

4. How commission is calculated

Your accepted direct percentage applies to eligible net myuser.ai subscription revenue actually paid by directly attributed merchants. The 10% client-to-client rate applies to the same eligible revenue from merchants attributed at the second level. The rate is saved at attribution and applies separately to each merchant’s payments. Net subscription revenue excludes taxes, usage charges, promotional credits, refunds, and chargebacks. Free access, failed payments, and uncollected invoices earn no commission.

Each merchant has their own commission window, including at the second level; it is not tied to the referring merchant’s payment date or remaining window. The commission window begins with the merchant’s first settled subscription payment after the complimentary period and ends immediately before the corresponding date the accepted number of calendar months later. Only qualifying payments within that window count. Pauses or cancellations do not extend it. A later refund reverses the associated commission even if the window has ended.

Commission is calculated on eligible payment amounts and rounded to the nearest US cent. The accepted offer is retained with your account and attributed referrals. General program setting changes do not reduce that accepted percentage or duration.

5. Payouts, refunds, and records

Commission is held for 30 days after the underlying settled payment before becoming available, subject to verification and adjustments. Pending amounts, available earnings, and completed payouts are shown separately. Records may appear after payment reconciliation; the portal is not a real-time bank balance.

Payouts are arranged manually with our team through your saved payout email. We will confirm the transfer method and timing with you. The 30-day release date is not a promised transfer date. Saving an email or displaying an available balance does not itself initiate a transfer. Accounting and recorded payouts are in USD; any conversion or transfer charges must be disclosed when arranging payment.

Verification reserves. We may reserve only the amounts reasonably affected by suspected fraud, duplicate credit, a refund, a chargeback, or a payment dispute while investigating. We will explain the basis where lawful, request relevant evidence, and review the reserve promptly. A reserve normally ends within 90 days; it may continue while an identified provider dispute or legal restriction remains unresolved, with an updated explanation. Undisputed amounts remain eligible for manual payout. An available balance means the standard hold has ended, not that verification has been waived or a transfer is guaranteed.

Partial refunds reverse the proportional commission; full refunds or chargebacks reverse the entire related commission. Adjustments may occur after a payout and may leave a negative balance offset against future earnings. Invalid or fraudulent referrals do not earn commission. Legitimately earned amounts remain payable subject to these adjustments.

Overpayments and corrections. We may correct demonstrated accounting errors and offset documented refunds, reversals, duplicate payments, and other established amounts you owe under this agreement against future commission. You must repay a demonstrated duplicate, mistaken, or fraudulently obtained overpayment within 30 days after receiving an itemized written request. We will consider supporting evidence disputing the calculation; an unresolved allegation alone does not establish an amount you owe. Notify us promptly of discrepancies and retain your supporting records. There is no automatic forfeiture of legitimate earned commission merely because you stop participating.

You are responsible for accurate payout information and taxes on your earnings. We may request identity or tax information needed to lawfully make payment, and may make withholding required by law. Do not submit bank credentials or card details through the portal’s email field. We may defer a transfer until we have information required to identify the recipient, satisfy tax obligations, and complete an available lawful payment method. A transfer correctly sent to the destination you confirmed satisfies that payment obligation, subject to mandatory law and correction of our own errors. Contact us promptly about missing payments or discrepancies so we can reconcile them.

6. Responsible promotion

Describe the product and offer accurately. Clearly and conspicuously disclose your financial relationship near each recommendation or referral link, where the audience will see it before acting. For example: "I may earn a commission if you subscribe to myuser.ai through my referral." Adapt disclosures to the medium and applicable law; a disclosure hidden on a separate terms page is insufficient.

• Follow applicable advertising, privacy, email, and messaging laws and platform rules. Obtain consent where required; respect opt-outs and suppression requests. Do not send spam or use scraped or purchased contacts without a lawful basis and required permissions.
• Do not impersonate us or Wix, conceal the sender, fabricate reviews, promise guaranteed results or earnings, or claim discounts beyond your authorized offer.
• Do not automatically submit referral codes without the merchant’s knowledge, manipulate attribution, publish private invitation or sign-in links, or bypass eligibility checks.

Prior written approval is required for paid advertising using our brand, bidding on our name or misspellings as keywords, mass email or SMS campaigns promoting this program, coupon or cashback distribution, and incentives paid to merchants for using your code. Ordinary one-to-one recommendations to your independent clients remain permitted subject to these terms. You are responsible for agencies, employees, and subcontractors you engage, including their disclosures, permissions, and statements. Maintain the promotional and consent records required by applicable law and cooperate with reasonable compliance requests.

You may use our name and approved promotional materials solely to identify and truthfully promote this program while participating. This permission is limited, nonexclusive, nontransferable, and revocable on notice. On request, promptly correct misleading material, stop a prohibited campaign, or remove our marks; for urgent legal or security issues, act immediately where practicable. Our review of material is not legal advice and does not transfer your compliance duties to us. Our intellectual property remains ours; do not register domains or accounts that impersonate myuser.ai. You remain responsible for your own content and outreach.

7. Account security and privacy

Keep sign-in links private, maintain access to your account email, and tell us promptly about unauthorized access. You may share your referral link and code. Access to your partner portal does not authorize access to a merchant’s account or customer data.

We process application, contact, referral, payout, and acceptance information to administer the program as described in our Privacy Policy. We record the accepted document version, its fingerprint, acceptance time, and your offered commission terms. Use merchant information visible in the portal only to manage your legitimate referral relationship. Participation is not consent to unrelated marketing.

8. Changes and ending participation

You may leave by contacting us. We may close the program to new business, stop accepting new referrals, or terminate participation for convenience by written notice effective on delivery. We may suspend access, promotional permissions, new referrals, or affected payments immediately where reasonably necessary to investigate fraud, a security issue, unlawful conduct, a material breach, or a material risk to merchants or our brand. We will explain the issue when lawful and practicable. Suspension is not a finding that legitimate earnings have been forfeited.

Ending participation stops eligibility for new referrals and ends permission to promote yourself as a current partner. It does not by itself erase legitimate accrued commissions or the remaining commission window for previously eligible referrals. Fraudulent or otherwise ineligible activity remains subject to reversal. Previously granted valid merchant offers retain their stated duration, subject to the merchant’s compliance.

We may offer revised terms prospectively and notify partners through their account email or portal. A revised agreement requires affirmative acceptance before it replaces this one. Changes do not retroactively reduce earned commission or the percentage and duration already accepted for eligible referrals. Versioned copies remain available for reference.

9. Commercial decisions and program operation

We control the product, customer relationship, pricing, plan features, discounts, credit decisions, and whether to accept or retain a merchant. We may market directly to merchants, work with other partners, and change or discontinue features and future promotions. You have no exclusive territory, customer ownership, renewal right, or payment entitlement beyond the eligible commission expressly described here. We do not guarantee that a merchant will remain subscribed or that pricing, revenue, or product availability will stay constant.

We may update reasonable operational procedures and eligibility requirements for future referrals on notice. These decisions do not retroactively reduce your accepted commission percentage or duration, reassign an already eligible referral, or erase a valid merchant grant. A change to this agreement itself follows the acceptance process in Section 8. You have no right to inspect our general books, source code, other partners’ information, or merchants’ confidential data; we will provide information reasonably needed to explain your own commission records.

10. Warranties and limits on our liability

The program, portal, and promotional materials are provided as available. To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and noninfringement. We do not promise uninterrupted access, error-free tracking, a particular number of referrals, or any level of income. We are not responsible for third-party platform, payment-provider, network, or merchant conduct beyond our reasonable control.

Excluded losses. To the extent permitted by law, myuser.ai LLC and its affiliates, officers, employees, and service providers are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost anticipated profits, opportunities, goodwill, or data arising from the program, even if advised that such losses might occur.

Aggregate cap. To the extent permitted by law, our total aggregate liability arising from or relating to the program, under any legal theory, will not exceed the greater of US$100 or the commission paid or payable to you under this agreement during the six months preceding the first event giving rise to the claim. Related events are treated as one event for this calculation.

Preserved obligations. The cap and exclusions do not eliminate or cap our obligation to pay valid earned commission, excuse our fraud or willful misconduct, or limit liability or mandatory rights that applicable law does not allow us to exclude. This allocation of risk is part of the basis on which we offer the program.

11. Your responsibility for third-party claims

You will defend and indemnify myuser.ai LLC and its affiliates, officers, employees, and agents against third-party claims, damages, judgments, reasonable settlements, and reasonable legal costs to the extent arising from your or your representatives’ promotional content, unlawful messaging or data handling, infringement of another person’s rights, unauthorized commitments to merchants, fraud, or material breach of this agreement. This obligation does not apply to the extent a claim results from our own breach, negligence, fraud, or willful misconduct.

We will give prompt notice of a claim; a delay reduces your obligation only to the extent it materially harms the defense. We may control the defense with reasonably selected counsel at your expense for a covered claim, with reasonable cooperation from you. You may participate through your own counsel at your expense. Neither party may settle in a way that admits the other’s fault, imposes a nonmonetary obligation on the other, or fails to release the other without that party’s written consent, not to be unreasonably withheld. Your obligations under this section survive termination.

12. Confidential information

Keep confidential nonpublic technical, commercial, security, and merchant information that we disclose for administering the program and that is identified as confidential or should reasonably be understood to be confidential. Use it only for the authorized partnership, protect it with reasonable care, and share it only with people who need it and are bound to protect it. On request or termination, return or delete it, except records you must retain by law or reasonably need to substantiate your own agreement and earnings; retained records remain protected.

This does not restrict public information, information independently developed or lawfully obtained elsewhere, confidential advice from your lawyer or tax adviser, truthful statements about your experience, or reports to courts, regulators, or law enforcement. For legally compelled disclosure, notify us when permitted and disclose only what is required. Confidentiality continues for three years after termination, and for trade secrets while they remain legally protected trade secrets.

13. General terms

These terms and your accepted invitation offer are the entire agreement for this program and supersede prior proposals concerning the same subject. Your invitation controls the expressly offered direct commission percentage and duration; the client-to-client rate and two-level limit above apply to this extension; these terms control other program matters. Neither informal discussions nor an unauthorized representative’s statement changes this agreement. A waiver must be in writing, and not enforcing a provision once does not waive it later.

You may not assign or transfer your account or rights without our written consent. We may assign this agreement in a merger, reorganization, or sale of the relevant business to a successor that assumes our obligations, and may use service providers to administer it without eliminating those obligations. Neither party is responsible for delay caused by events beyond its reasonable control, but this does not extinguish legitimate commission already owed.

You agree to receive program notices electronically at your account email or through the portal. Keep your email current. A revision requires the affirmative acceptance described in Section 8; silence or a notice alone is not acceptance of revised terms. You may retain your versioned agreement and download a copy of your recorded acceptance.

If a provision is unenforceable, the remainder continues to apply, and any modification must be limited to what applicable law permits. Mandatory rights remain unaffected. Payment adjustments, valid accrued obligations, confidentiality, indemnity, and liability limitations survive as needed to give them effect. Contact us first about a dispute so we can attempt to resolve it in good faith; this does not prevent urgent relief or a legally required filing.