CART RECOVERY
Remind shoppers about the items they left.
A shopper adds an item to their cart, then leaves without buying. myuser.ai can write and send them a reminder by email or text. The message shows the item and gives them a way back.
In this guide
Check who you can message
myuser.ai needs to know who the shopper is. They must have signed up for email or texts. Turn on myuser.ai in your store’s theme and finish setting up your email sender or text number.
Show the item they chose
Name the item and give the shopper a clear link back. myuser.ai can use the items in the cart and past orders to shape the message. Only include a deal that your store has set up and the shopper can use.
Check your other cart reminders
Shopify or another app may already send a cart reminder. Choose which app sends each message before you turn myuser.ai on. This helps you avoid sending the same shopper two reminders at once.
See what happened next
Check how many reminders were sent and delivered. Then look at clicks and orders. If few messages were sent, check signups and sender setup first. Orders linked to an email are useful to track, but some shoppers may have bought without it.