WHO TO MESSAGE
Start with shoppers who joined your list.
Start with people who asked to hear from your store. Use the email or text list they chose. A bought list does not show that choice.
In this guide
Check what the shopper signed up for
Did they join your email list? Send email. Did they agree to texts? Use texts. Joining one list does not mean they joined both. Use facts from your store, such as their past orders. Do not guess from a bought list.
Start with a simple message
Welcome a new signup with what you promised. Help a shopper get back to an open cart. Show a past buyer an item that fits their order. Pick one reason to write. Make the next step clear.
Check the first send
myuser.ai has a built-in email sender. You can add your own domain later. Finish text setup if you want to send texts.
Check that a shopper can leave your list. Find the controls for each type of send. Forms can have their own welcome messages too. Check delivery and clicks before you add more.